Privacy Policy

Account information — your name, email and password when you create an account.

Business details — the business name, industry, service area, phone and website you provide to build campaigns.

Advertising account data — when you connect Meta or Google, we access your ad accounts, Pages, Pixels and performance data (impressions, clicks, spend, conversions) to create and optimise your campaigns. We request the minimum permissions needed.

Google Calendar — if you connect it, we read your Google account’s email address (to show which calendar is connected) and your busy times, show your events in Adkyte’s Calendar tab, and add booked quotes (with the customer’s name and phone) and any time you block out, so the booking assistant only offers free times. We don’t use calendar data for advertising or to train AI models. Adkyte’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Lead data — the name, phone, email, address or suburb, service and timing requested, and other form answers of people who respond to your ads, landing pages or website forms (and the ad click ID they arrived with), plus the SMS conversations and bookings Adkyte handles with them, which we store in your pipeline on your behalf.

Usage & device data — basic logs, cookies and analytics used to operate and secure the service. Hosted landing pages may also use advertising cookies (see below).

To create, launch, optimise and report on your advertising campaigns; to deliver leads into your pipeline; to text people who enquire in your business’s name, including automated replies written by AI, book them into your available times, and email them a confirmation of their enquiry; to provide support; to keep the service secure; and to comply with legal obligations. We do not sell your personal information.

If you connect a Meta Pixel, our hosted landing pages and lead pipeline may send events (such as “Lead” and “converted lead”) to your Meta dataset so your campaigns can optimise for results. Where required, contact identifiers are hashed before transmission. You control which Pixel is connected and can disconnect it at any time. On landing pages with a Pixel, Meta and other third parties may use cookies to measure and target ads; you can control this in your Facebook ad preferences or at youronlinechoices.com.au. If you connect Google Ads, we send Google the ad click ID and a hashed email and phone for each lead that came from a Google ad, so it can measure results.

We share data only with the providers needed to run Adkyte: Meta and Google (advertising, and Google Calendar if you connect it), Supabase (database), Vercel (hosting), Twilio (SMS), Anthropic and OpenAI (AI replies and video transcription), Stripe (payments), Resend (email), Amazon Web Services (video rendering), Sentry (error monitoring), Komoot (address search) and OpenStreetMap (map display). Each processes data on our behalf under their own terms. Some of them store or process data outside Australia, including in the United States.

We keep your account and campaign data for as long as your account is active, and lead data for as long as you need it in your pipeline. You can delete leads and campaigns at any time, and request deletion of your account by contacting us. Full steps: adkyte.com/data-deletion.

We use industry-standard measures including encrypted connections, access controls and secrets management. No method of transmission or storage is completely secure, but we work to protect your information.

Depending on where you live, you may have rights to access, correct, export or delete your personal information, and to withdraw consent. To exercise these, contact us at the address below.

Adkyte is for businesses and is not directed to anyone under 16. We do not knowingly collect information from children.

We may update this policy from time to time. Material changes will be reflected by the “last updated” date above.

Questions or complaints about privacy? Email us at brayden.miles@hotmail.com. We respond within 30 days. If you’re not satisfied with our response, you can complain to the Office of the Australian Information Commissioner at oaic.gov.au.